Refund and Cancellation Policy

Refund and Cancellation Policy

At Amtrack Reservation, we strive to provide a seamless booking experience for all our customers. We understand that travel plans can change, and our refund and cancellation policy is designed to offer flexibility while maintaining transparency.

1. Cancellation Policy:

• Cancellation Window: You can cancel your train ticket up to 24 hours before the scheduled departure time.
• Cancellation Fees: A cancellation fee may apply depending on the train service provider’s policy. The fee will be displayed during the cancellation process.
• Last-Minute Cancellations: Cancellations made within 24 hours of the departure time may not be eligible for a refund. Please check the specific terms and conditions of your booking.

2. Refund Policy:

• Eligibility: Refunds are available for eligible cancellations made within the specified time frame. Refunds will be processed based on the train service provider’s policy and the fare type selected.
• Processing Time: Refunds are typically processed within 7-10 business days. The exact time may vary depending on your payment method and bank.
• Refund Method: Refunds will be credited to the original payment method used during the booking.

3. Non-Refundable Tickets:

• Some tickets, such as promotional fares or last-minute deals, may be non-refundable. Please check the fare conditions during the booking process.

4. Changes to Booking:

• Modifications: If you wish to modify your booking (e.g., change travel dates or passenger details), please contact our customer support team. Changes are subject to availability and the train service provider’s policy.
• Change Fees: A change fee may apply, depending on the fare type and the provider’s terms.

5. No-Shows:

• No refunds will be provided for no-shows, where passengers do not arrive at the station or boarding point on time.

6. How to Cancel or Request a Refund:

• To cancel or request a refund, log in to your account on our website and follow the instructions under the “Manage Booking” section, or contact our customer support team for assistance.

7. Contact Us:

• If you have any questions regarding cancellations or refunds, please reach out to us at support@amtrackreservation.com or call us at +1 (800) 123-4567.

We encourage you to review the specific terms and conditions of your ticket during the booking process to understand the refund and cancellation policies that apply. Thank you for choosing Easy Train Tickets for your travel needs.